voip hoSTING
FOR RESELLERS
There are numerous requirements to deliver a Hosted IP PBX/Centrex solution,
including Network, CPE, Service, Support, Switching Equipment, Sales, Customer
Service, Billing, SIP Proxy, etc. Most of the largest providers attempt to
conquer each of these areas with varying levels of success. Only those who
have an established service center are finding success.
We will provide the following to our resell customers:
- Full functioning enhanced VOIP application
- Servers
- Transparent Tier I Customer support to the end user
- Report unresolved issues
and coordinate with suppliers for Tier II Customer support
- Billing/Collections
- New Customer Provisioning
- Customer Care Agents
- Facilities
- Network
- QOS Monitoring
- Competitive SLA
- Installation/configuration of customers
hosted ip pbx/ centrex
Service Reliability: Advantages of a Hosted IP
PBX or IP Centrex include higher service reliability and integrity. By housing
the server, power and backup systems in a world-class data center, it will
offer the highest reliability and disaster recovery, equal to today’s Telco
central office.
Low Startup Costs: By outsourcing all services
to IP Telesis, our customer can shift from a Capital Expenditure (CAPEX) business
model to a more reasonable Operating Expense (OPEX) spending model. This has
several advantages, but primarily it will eliminate the large one-time investment
upfront and spread it into a more reasonable ongoing expenditure. Our customers
can now “pay as they grow.”
“In today’s environment, companies are rewarded for deploying
their capital toward increasing either the nature or sustainability of
their competitive advantages.”
-JP Morgan-
Long Term Financial Savings: A single converged
network results in substantial cost and operational savings. Additionally,
because our platform is 100% software and an open standards based native SIP
solution, IP Telesis can be deployed with any SIP compliant device, IP phones,
IAD’s or media gateways, this absence of proprietary hardware results in a
longer lifecycle of purchased hardware and a wider range of product availability.
Speed to Market: Having IP Centrex ready for market
will allow instant penetration into key accounts and throughout the marketplace.
Delays in this arena could result in significant loss of market share as the
industry explodes so rapidly.
Value Added Services/Business Opportunities: With
an open architecture, the add-on possibilities are tremendous. In addition
to software and licensing upgrades, the revenue from professional services,
software development/enhancements and revenue sharing result in limitless
earning potential.
Support: The benefits of centralized support are
crucial in complex network that VOIP will represent. By spreading the cost
of support over thousands of customers, more specialized expertise and experience
can be offered. This leads to far superior support that can be achieved if
our customers attempt to go it alone.
Operations: The pinnacle to providing a successful
Hosted IP PBX/Centrex product is a solid network, proper engineering, enhanced
billing and customer support. Smaller organizations are un-able to provide
these services with as much efficiency and quality as a professional outsourced
organization.
Reduced Risk: Our hosted solution will guarantee
a working product every time. Many in the Enterprise Software market are skeptical
of failed deployments.
Scalability: Because our platform is 100% software,
and our application will be hosted using world-class hosting facilities, our
customers can be assured that we’ll be able to support their rapid influx
of customers, regardless of how many it may be.
By end of 2005, 80% of all companies will outsource at least one function.
- Meta Group.-
Many customers large and small wish to completely outsource all functions
except for the marketing and branding of the service. Most IP Centrex providers
today are outsourcing at least a portion of their operations to third party
vendors. IP Telesis allows our customers to specialize in the sales and marketing
of the product while we focus on the management and support. Thus allowing
each to gain the economic efficiencies of leveraging our owned technology
and hosting equipment and spreading our operating costs over a broad base
of customers, as opposed to the costs individual firms must expend for only
a single application.
Contact us at1-888-6-TELESIS, 1-888-6[83-5374] to speak with one of our sales agents.
